Product details
Product pages bring together pack size, ingredients, allergens, nutrition information, directions and country-of-origin wording where available.
Product quality & information
Useful details for choosing and using our products
We aim to make the information shoppers commonly look for easy to find—from ingredients and pack size to origin details and ways to contact us.
Current packaging
Packaging can be refreshed from time to time. When your order arrives, the information on the current physical pack should always be read before use.
Product identification
GTINs help identify a particular retail item. Origin information is shown separately because a barcode prefix does not tell shoppers where a product was made.
Questions and documents
Need more detail about a particular product? Contact our Melbourne team and tell us the product name, pack size and information you need.
Understanding the label
A few product details worth knowing
Country of origin
Origin can vary across a product range. Check the individual product page and the current pack for the wording that applies to your item.
Barcodes and GTINs
A GTIN identifies a retail item. It is useful for matching the right product, but the number itself is not a country-of-origin label.
Certifications
Certification details, where relevant and available, are matched to the product they cover. Contact us if you need supporting information for a particular item.